www.magnifictraining.com - "SALESFORCE CRM(CUSTOMER RELATIONSHIP MANAGEMENT)" Online Training contact us:info@magnifictraining.com or +919052666559 By Real Time Experts from Hyderabad, Bangalore,India,USA,Canada,UK, Australia,South Africa.
1.Salesforce Administrator
CRM Overview & SaaS
Salesforce Applications (Marketing, Sales, Service) Overview
Configuration Basics Overview
i. Application Elements Overview (Tabs, App, Links, HomePage Component)
ii. Salesforce Building Blocks Overview (Objects, Page Layouts, Related List, Fields, Buttons etc)
iii. Workflow Rules Overview
Personal Customization (Password Reset, Login Access, Calendar Sharing etc)
System Administration
i. Roles
ii. Profiles
iii. User Setup
iv. Login History
v. Queues vi.Groups
Advanced System Administration (Security Controls)
i. OWD
ii. Sharing Settings
iii. Password Policies
iv. Audit Trail
v. Communication Templates
vi.Data Loader
vii. Mass Update/Transfer Records
viii. Storage Usage
ix. Monitoring Logs & Jobs
x. Concluding Session with Q&A
2. Salesforce Developer - Configuration Track
CRM Overview
Salesforce Architecture (SaaS, PaaS, On Demand)
Salesforce Applications (Marketing, Sales, Service) Overview
Advanced Configuration
i. Application Elements (Tabs, App, Links, HomePage Component)
ii. Salesforce Building Blocks & Configuration ( Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship fields, Lookup Master Detail, Cross Object, reference Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc )
iii. Workflow Rules & Approval Processes
iv. Time Dependent Workflows
Personal Customization (Password Reset, Security Token Login Access, Calendar Sharing etc)
System Administration Basics
i. User Setup
ii. Login History
iii. Queues
iv. Groups
Apex Development Basics
i. Apex Classes
ii. Apex Triggers
iii. VF Pages
Concluding Session with Q&A
3. Salesforce Developer - Customization Track
CRM Overview
Salesforce Architecture (SaaS, PaaS, On Demand)
Advanced Configuration
i. Application Elements ( Tabs, App, Links, HomePage Component )
ii. Salesforce Building Blocks & Configuration ( Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship Fields, Lookup Master Detail, Cross Object Reference, Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc )
iii. Workflow Rules & Approval Processes
iv. Time Dependent Workflows
Personal Customization ( Password Reset, Security Token Login Access, Calendar Sharing etc )
Apex Development Building Blocks
i. Apex Classes
ii. VF Pages
iii. Apex Trigger
iv. SOQL
v. SOSL
vi. Debugging
vii. System Log
Apex API Programming
i. SOQL & SOSL
ii. Batch Apex
iii. Writing Apex Classes as Web Services
