'Kindness' is her holy gift,
understanding a human problem...
natural charm and thought she'll give
to the humble and downtrodden,
always offering sound advice to
those who mourn for their departed;
she has 'been there' once or twice
and knows too well the painful
suffering of the brokenhearted.
Joyce Hemsley
http://www.poemhunter.com/poem/heart-of-gold-16/