The most important concern, when creating e-commerce is building a website that builds relationships with customers in the form of Business to business or business to customer or Online Marketplace Model. There are many segments in support tasks of e-commerce Business or Online Business, like for b2b e-commerce solutions & B2C processes. Listing management, Marketplace Management, Supplier Management, Vendor Management, CRM Management with Shopify, Magento or Woocommerce, Electronic Data Interchange (EDI), etc., and the Customer Support part of course. I am here to offer you to provide complete remote support in this business with my team of experts.
Virtual Assistant is one of the most important service tasks assigned to a Virtual Administrative Assistant or a Virtual Secretary like me. This is proved to be essential because new or small entrepreneurs in developed countries always seek their secretarial assistance to fulfill their business purpose through operational or administrative or clerical/back-end tasks, done in time with professional accuracy. They hire Freelance Virtual Assistants from remote, paying a less considerable charge to reduce his cost but maintaining the same professional accuracy. This is very much cost comparative than hiring a secretary with a proper pay scale and associated benefits. I provide specialized Virtual Assistant Services to my clients with 100% professional accuracy in the different secretarial, back-end, and business administrative sectors.
It is very obvious that when clients are looking for freelancers, apart from very technical needs, the Customer Service Support is the most important aspect. A lot of experienced freelancers are hired for providing perfect customer support on behalf of the client with some specialized skills needed for the special requirements of the trade or nature/status of the business. When I started working in non-web sectors like BPO/KPO, I had put my maximum concentration into it to grab the maximum skill to work like a pro, providing Good Customer Service Support. Today, with my valuable freelance team members, I am in a position to handle different kinds of customer support for different trades.