How To Avoid A Verbal Escalation? Learning to hear is natural, but knowing how to listen is vital.
The art of arguing intelligently and without side effects requires not only a clever strategy, but also an adequate emotional management that we should all know how to apply in our closest environments. We invite you to take into account these simple keys.
The keys
One of the first aspects that we must take into account is that discussions do not necessarily end with a winner, the art of effectively arguing requires the subtle wisdom of allowing both parties to reach a point of confluence, some understanding.
Something like this can only be achieved in the following way:
- Hearing is not the same as listening. No dialogue will be effective if we are not able to apply adequate empathic "listening".
- The powerful ability to understand the other person's perspective. It is something that requires great effort and adequate will, but understanding the message and the particular vision of who we have in front of us is essential.
- We must avoid getting defensive. Here the idea proposed by Eran Halperin would enter once again: the moment we feel threatened, the discussion becomes aggressive and the personal walls of each appear. Understanding can never happen.
- Self-control. It is essential to deploy an adequate management of our emotions. We must control, above all else, enemies such as anger or rage. They are time bombs that like to be present in many discussions.
- Trust. It is important to trust that finally, we will understand each other. To do this, you have to put your will, be close and respectful and make use of terms such as “I understand you”, “I know that this is true”, “it is possible” ... All of these are doors to understanding, small and delicate thresholds towards that I find where we can all win.
Listen to the content of the video to know more about this topic.
