Comcast lost 183,000 residential broadband subscribers in the first quarter, according to Ars Technica. The loss is over three times that in Q1 2024, prompting executives to admit the company is "not winning in the marketplace." President Mike Cavanagh attributed the downturn to poor price transparency and a complicated customer experience and announced urgent changes to simplify pricing and improve customer value. Comcast's stock fell 3.7% as investors expressed concern about future growth.