No Pain is Too Great for People Who Don't Have to Feel It: Leadership & Business Management Secrets
Business leaders often design policies with good intentions—but without ever experiencing the consequences themselves.
In this episode, Mason Duchatschek explores a dangerous disconnect: when decision-makers are insulated from the pain their policies create for customers and frontline employees. He explains why experiencing your company as a customer or entry-level employee is not just eye-opening—but essential for leadership growth.
Because the truth is…
📌 No pain is too great for the people who don’t have to feel it.
📌 No cost is too high for the people who don’t have to pay it.
📌 And no risk is too great for those whose necks aren’t on the line.
Listen to the Full Podcast:
https://shows.acast.com/themasonduchatschekshow/episodes/when-business-policies-and-customer-needs-clash-a-leadership
Watch the Video on YouTube:
https://youtu.be/IXMiXTmMVdY
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About This Channel:
Mason Duchatschek is a bestselling author and business strategist featured in Entrepreneur, Selling Power, and The New York Times. His Workforce Alchemy approach helps individuals and teams build the skills, systems, and self-awareness needed to drive performance, reduce turnover, and deliver measurable business value.
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