In this video, you’ll learn how to fix the “We couldn’t find a fingerprint sensor compatible with Windows Hello” error on Windows 11 and Windows 10. This issue can prevent you from setting up or using Windows Hello Fingerprint login due to missing drivers, unsupported hardware, or incorrect settings.
We guide you through 3 working methods to resolve the issue, including updating biometric drivers, checking device manager settings, and enabling Windows Hello through group policy or settings.
📌 Chapters:
00:00 – Introduction
00:32 – Method 1: Update Fingerprint Driver
01:55 – Method 2: Check Biometric Devices in Device Manager
03:10 – Method 3: Enable Windows Hello via Settings / Group Policy
04:40 – Final Tips & Restart
✅ Works for:
Windows 11 Home / Pro / Enterprise
Windows 10 All Versions
Laptops with built-in fingerprint readers (HP, Dell, Lenovo, ASUS, etc.)
External fingerprint scanners
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