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Fintech CEO Laurel Taylor Says Federal Student Loan Changes Are Confounding Borrowers

2025-07-25 603 Dailymotion

here is $1.8 trillion in outstanding student loan debt in the U.S., and the Trump administration is actively changing the ways borrowers can repay that debt. Laurel Taylor, the CEO and founder of a student-loan-focused fintech startup called Candidly, spoke to ForbesWomen editor Maggie McGrath about what these changes mean for borrowers and how she's navigating the turbulent political environment.

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0:00 - Introduction & The Origin of Candidly
1:44 - The Scale of the Student Debt Crisis
3:02 - What is Candidly & How Does It Work?
4:47 - A User's Journey: How Candidly Helps Employees
8:01 - The Policies Powering Candidly: CARES Act & Secure 2.0
11:21 - Navigating Headwinds: Changes to Public Service Loan Forgiveness
13:30 - The Purpose of PSLF & How Tech Solves the Paperwork Problem
16:11 - From Capitol Hill: 'It's An Absolute Mess'
19:33 - The CEO's Balancing Act: Policy, Passion, and ROI
22:50 - How I Hire My Executive Team: Integrity & 'Sweeping the Floors'
24:58 - The Future is AI: Meet 'Kate,' Your Personal Financial Assistant
30:57 - A Founder's Vulnerable Lesson: The Mistake of Not Paying Myself
33:28 - If I Could Rebuild the System from Scratch...
35:36 - Goals for the Next Year: Doubling Our Impact

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