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Dealing with customers refusing to pay, despite prior acceptance of delivery of a perfectly executed order, is a matter worth planning for. Researching a potential client’s creditworthiness, finding out their previous history regarding suppliers and sniffing out any signs of impending financial difficulties are all actions you might opt to have carried out before accepting the order. After the event of the refusal or inability to pay, you may decide to assess the cost vs. the benefit of legal action, especially bearing in mind the fees, time and risk elements involved.
